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ICI Broadband
Phone Service offers business plans:
Virtual Office, our most comprehensive business platform,
is a hosted Internet PBX solution comprised of powerful
business class features including a customizable auto-attendant,
4-digit extension to extension dialing, 3-way conferencing,
conference bridge, multiple call handling, business-class
voicemail, hunt groups, that come with a superior business-quality
phone with feature rich controls and unlimited calling
plans to the United States and Canada.
Sound big at any size! That's the power and appeal of
ICI Virtual Office, the broadband Internet-based PBX service
for small and mid-sized organizations with big ambitions.
Virtual Office allows ICI subscribers anywhere in the
world to employ a hosted PBX that permits an unlimited
number of extensions for staff located in the same building
or spread far and wide around the world. In addition to
enjoying unlimited calls anywhere in the United States
and Canada for a flat monthly fee, as well as rock bottom
per-minute international rates, Virtual Office provides
smaller enterprises with numerous corporation-class PBX
features.
Sounding gigantic while paying puny! Virtual Office gives
your small organization geographic independence and flexibility,
providing you with feature-rich telephones that bring
together dispersed staff to sound like one office location
or to appear as satellites offices located all over the
world. Virtual Office virtually eliminates large long-distance
telephone costs for intra-organization phoning.
Virtual Office service costs:
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$42.00 per extension,
per month |
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$110 for the equipment (special
business telephone and broadband adapter), |
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$40.00 for activation |
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$24.95 for US shipping |
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International Shipping E-Mail
at info@iciconnect.net
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A few of the many impressive Virtual Office features are:
Unlimited
Calling - using the Internet backbone for
routing telephone calls substantially reduces
phone bills
- extension-to-extension anywhere in the world
- to any telephone number in the United States
and Canada
- from any telephone anywhere worldwide
- to and from any other ICI subscriber anywhere
worldwide |
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Auto-Attendant
- a powerful automated system that can replace
the need for a receptionist
- Available to callers 24-hours-a-day
- Transfers calls (dial by extension, name,
company directory, or workgroup)
- If call is not answered or the line is busy,
automatically will send the caller to voicemail
- Customizable |
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Full
Featured Conference Bridge - an audio conferencing
system that provides a way to hold meetings
involving participants at multiple sites
- Saves travel time and expense for meetings
- use with Virtual Office extensions and outside
callers
- Up to 20 sites can participate
- Administrator mode allows for making outbound
calls and dropping parties from the conference
- password protected
- automatic email confirmation of conference
bridge reservation |
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Business-class
Voicemail - a powerful tool when you cannot
answer the phone
- up to 8 pre-recorded greeting options (full
name, internal, external, after-hours, lunch,
meeting, weekend, vacation)
- password protected
- message forwarding capability |
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Optional
Services/Features
Virtual Numbers are secondary numbers with
the same or different area codes that ring
a organization's primary number(s) and costs
just $4.95 per number, $1.50
Regulatory Recovery Fee per month with an
activation fee of $9.95. In addition to making
it easier for callers to phone a number in
their same area code, even if you or your
business reside thousands of miles away. Virtual
numbers can also enhance a small organization's
ability to manage incoming calls. Virtual
phone numbers are useful for frequent callers
of your company, providing them with the ability
to call directly into voicemail, conference
bridges and auto-attendant without human intervention.
As an example of a business application for
a virtual phone number consider the three
colleagues of ABC Company who have Virtual
Office with one extension for each of them
as well as a direct dial number for outside
callers. When ABC Company added a virtual
number to their service as their "main
number" it could be configured to ring
the different ABC Company extensions at different
points of time, giving them the flexibility
of not having the same individual responsible
for answering all incoming calls, all the
time.
Having direct access to conference bridges
or announcement lines are other applications
for virtual numbers. ABC Company can set up
conference calls using Virtual Office and
with a virtual number connected directly to
the conference extension. A virtual number
can also be pointed at a voicemail box where
announcements and instructions can be heard
24/7, again all without any human intervention.
A virtual number can also be used to route
calls to ABC Company's Virtual Office auto-attendant
so that their regular business associates
do not need to talk to a receptionist and
their calls can follow voice prompts and get
to A, B or C's phones by entering their extension
numbers or their names or their departments
or whatever criteria ABC Company programs
into the auto-attendant.
Virtual Office's Switchboard is a software
application to assist your organization's
receptionist or operator in call management
and only costs $19.95 a month.
Toll-free numbers in conjunction with our
unlimited calling plans, provide your callers
the ability to phone you for no charge regardless
of their location inside the US or your location
worldwide. ICI's toll-free service costs a
fraction of what traditional telephone service
providers charge. Our toll-free number plan
offers you a flat monthly fee that includes
100 minutes of inbound toll-free calls and
an industry low 4.5 cents a minute thereafter
for inbound calls, and usd 1.55 Service Fee.
Virtual Extension is an extension that can
be reached from the auto-attendant, by an
extension call and by a DID. The extension
is not associated with a physical Virtual
Office telephone but can be forwarded out
to remote numbers for 3.9 cents per minute
to the US and Canada per minute,
and any applicable international rates. The
virtual extension is great for infomation
only mail boxes for such information as addresses,
driving directions, promotional offers and
product tips. The virtual extension includes
a mailbox, auto-attendant routing, limited
switchboard viewing and a DID for direct and
outbound forwarding with no phone or adapter.
Virtual Extensions cost:
- Plus 3.9 cents to the US and Canada,
plus international rates.
- Activation is $19.95
- $1.50 Regulatory Recovery Fee
- No equipment fees
- No shipping fees |
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